Shipping & Delivery
We know you’re eager to receive your luxury watch, so we provide a tracking number as soon as your order ships. This way, you can stay informed about its journey.
Customs Clearance
Our extensive network ensures your watch passes through customs seamlessly, with no unexpected fees or delays.
Delivery Guarantee
If your order doesn’t arrive, we’ll send you a new watch at no extra cost. Your happiness is our top priority.
Effortless Returns
If you’re not satisfied, you have 7 days to initiate a return. Visit our Returns page for further details.
Expected Delivery Time
Typically, your watch will arrive within 2-3 weeks. If you order with additional gold or platinum, it might take up to 6 weeks. We take care of customs fees for you.
Crafting Your Watch
Our skilled artisans take 5-14 days to create your watch, with an additional shipping time of 3-7 days.
Secure Delivery
A signature is required for delivery. If you’re not available, the courier will attempt delivery twice more before returning it.